ApexLinx, Inc. ("ApexLinx", "we", "our", or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy describes how we collect, use, and protect information when you use our website, services, and products.
1. Information We Collect
We may collect the following types of information:
Personal Information
When you purchase or interact with our services, we may collect:
- Name
- Email address
- Billing information
- Device information related to eSIM activation
Automatically Collected Information
When you use our website, we may automatically collect:
- IP address
- Browser type
- Device type
- Usage data
- Cookies and analytics data
2. How We Use Your Information
We use collected information to:
- Provide and deliver eSIM services
- Process transactions
- Send purchase confirmations and activation instructions
- Provide customer support
- Improve our products and services
- Prevent fraud or abuse
3. Email Communications
After purchase, we will send transactional email messages to the address you provide. These messages may include:
- eSIM activation instructions and QR code
- Purchase confirmations
- Service notifications
We do not send marketing emails without explicit consent.
4. Sharing of Information
We do not sell, rent, or share your personal information with third parties for marketing purposes.
We may share limited information with trusted service providers who assist us in operating our services, including:
- Payment processors
- Telecommunications providers
- Infrastructure providers
These providers are required to protect your information.
5. Data Security
We implement reasonable technical and organizational safeguards designed to protect your information from unauthorized access, disclosure, or misuse.
However, no method of transmission over the Internet or electronic storage is completely secure.
6. Data Retention
We retain personal information only for as long as necessary to:
- Provide services
- Comply with legal obligations
- Resolve disputes
- Enforce agreements
7. Your Rights
Depending on your location, you may have rights to:
- Request access to your personal information
- Request correction or deletion
- Opt out of certain communications
Requests may be submitted using the contact information below.
8. Cookies and Tracking
Our website may use cookies and analytics tools to improve user experience and understand how our services are used.
You may disable cookies through your browser settings.
9. Children's Privacy
Our services are not directed to individuals under the age of 16. We do not knowingly collect personal information from children.
10. Changes to This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with the revised effective date.
11. Contact Us
If you have questions regarding this Privacy Policy, please contact us:
ApexLinx, Inc.
Email: support@apexlinx.com
Website: https://apexlinx.com